Chapter 4 – Building the Case for Kindness

[Mike Chitty]

Lessons from Attachment Theory

The Direct Effects of Kindness on Wellbeing and Healing

Applying the Lessons

A Virtuous Circle

Helpful Initiatives

[Rachel Pilling]

So what is kindness?
Is kindness attention?
Is kindness humanity?
Is kindness vulnerability?
Is kindness humility?
Is kindness awareness?
Is kindness courage?
Is kindness improvisation?
Is kindness selfish?
Is kindness indulgent?

Are we avoiding kindness as a form of vulnerability; to acknowledge we can’t make it all better; because we feel if we listen to a long list of patient’s woes, we will then be responsible for sorting them all out?

Rather, we need to encourage a coaching relationship: where we are kind in our listening, allowing the patient space to share or express their thoughts without taking them on as our burden to cure.

[Author]

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