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Mike Chitty

Helping realise development since 1986

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Mike Chitty

Diversity, Inclusion and Power – some personal reflections on why it matters to me.

Mike Chitty · January 22, 2020 · Leave a Comment

Mike Chitty Realise Development

This reflection has been prompted by my experience working with the amazing Charmaine Kwame from the NHS Leadership Academy on Reciprocal Mentoring Programmes. I get to work with some amazing people, both ‘faculty’ and participants, on these programmes and the work feels like some of the most important work that I do. It connects with me on a very personal level. And it forces me to reflect. To think and to listen. I am not an expert in this field. I am the student. And I think that approaching the work with a ‘beginner’s mind’ might just be helpful.

I have been in the education, training and development profession now for almost 40 years. During my teacher training in the mid-80s tackling discrimination and inequality in the classroom and the education system were a major priority. Reading lists on race, class, gender and to a lesser extent disability were mandatory and I just ‘connected’ with the importance of this work. I still do. I am just not sure why. It is a gut feeling I have, an intuition that it is important.

Almost 40 years after I first engaged with the academic literature on diversity, inclusion and power we seem to have made little progress. So perhaps some reflection and a change of tactics might be called for…

On the way back from a Reciprocal Mentoring event in Birmingham Charmaine, Tina Deen and myself were talking about working in Arabic cultures and I was asked how I reflected it in my work in Oman and Qatar. I mentioned how I use Rumi and especially his poem about two kinds of intelligence. He talks of the first kind of intelligence being to do with learning and books. It is hard to maintain and quickly ages. It is seated in the brain and is the kind of intelligence that brings material power and gains. The other kind of intelligence is the intelligence of the heart or the soul. The intelligence that is like a babbling spring of fresh, clear water that just pours out of you – once you have found it and released it. It needs no maintenance. It just is. The intelligence of intuition and gut feeling. The intelligence of love.

I talked about how so much of what we do in the world of leadership and organisational development is about the first type of learning, the book knowledge, and not enough is about finding and expressing the babbling stream that springs from the soul. The authentic self I suppose. We have allowed our heads to overwhelm our hearts and souls. Our intelligence to overwhelm our intuition. And I think the recognition and inclusion of ALL of the babbling streams is at the heart of our work on inclusion.

On the journey home I started to reflect on why I found the Reciprocal Mentoring work to be so demanding, risky and crucial. It feels like a part of my babbling spring. It feels intuitively right for me to be doing it.

But, why?

I was born in 1962 in one of the most privileged villages, in one of the most privileged counties in one of the most privileged countries in the world. Virginia Water in Surrey, England.

The place is famous for being on the edge of Windsor Great Park, having a couple of world class golf courses, and the Holloway Sanatorium. The Wentworth Estate was the home of choice for stockbrokers and bankers from the city, celebrities (Bryan Forbes, Nanette Newman, Bruce Forsyth, Elton John and 5-star were all residents, alongside General Pinochet for a while when he was on house arrest). Average house prices in Virginia Water? £5m

Houses on Wentworth Estate

This is where I was born and bought up for the first 18 years of my life. But these were not my people.

Because I was born in Trumps Green, Virginia Water. The estate at the bottom of the hill, built with a view to housing ‘the servants’. The people who would maintain the golf courses and gardens, clean the houses, chauffeur the cars. My Dad built lorries and my mum typed up hand written manuscripts for a couple of local authors and doubled up as a school dinner lady. Later on she became Headteacher in the same school in an amazing story of ‘social mobility’. From dinner lady to Head. My first jobs were working on the ‘big gardens’ and servicing the ‘Colonels’ Mercedes Benz’.

So from a very early age I lived in a divided community. Those that lived on the private estates, with ponies and summers in Tuscany and those of us that lived in Trumps Green whose parents rented the milkman’s caravan in Selsey Bill every Summer for a week. We didn’t get to mix with the Wentworth Estate people very much. They had their own private schools and their own private estate. Their kids went to drama and ballet school while we played football in the park. Yes, jumpers for goalposts. There was us and them. And we were overwhelmingly white British.

When the two tribes did come together it would usually be at the ‘top shops’, he parade of shops closest to the Private Estate, where Bryan Forbes owned the bookshop and the Genzianis’ ran an Italian restaurant.. Occasionally we would need something that we couldn’t get in the ‘bottom shops’ and I would walk the short distance up the hill. Often there would be a moment of excitement as a Rolls Royce, Jaguar, Aston Martin or Mercedes Benz pulled into a parking bay and the door would open and out would step ‘one of them’. Usually a faceless banker, but occasionally someone you recognised ‘off the telly’. I still visit Virginia Water often as mum still lives in the house I was born in. I still get this weird feeling, 50 years on when a Range Rover, usually with blacked out windows, pulls up at the top shops and out steps one of ‘them’. Now much more likely to a Russian oligarch but still we get the occasional celeb.

As a kid growing up I would imagine the privilege that folk enjoyed behind their private signs and their security fences, with their villas ‘on the continent’, their polo matches, swimming pools and tennis courts. I used to hang out at the top shops hoping to meet them. To join them. To be like them. Because as a kid I thought they were better. And I was envious. It took me a good while to grow out of it…perhaps, I never fully did.

The only other place where our paths cross were at Wentworth Golf club, where there were a number of opportunities to make a few bob. Firstly you could hang arond at the caddies shed, and hope that one of them would pay you to carry their clubs around and advise them on the course. As the sone of lorry builder and dinner lady whose only knowledge of the game was from watching it on the telly and who had never held a club, I was seldom chosen. More reliable income for me was from collecting ‘lost’ golf balls and selling then back to the players as they went to their car on the way home. I would spend hours scouring the ‘long rough’ in search of these white spherical cash cows. I can’t remember what we used to get for them, but a new ball, with no splits and the right brand name was a precious find.

We also knew several places on the golf course where the players would take a driver from the tee and their balls would roll out of sight over the brow of a hill. We would hide in the bushes at the side of the fairway, waiting for thwack of the drivers. We would watch the balls come to rest and then grab them before running back into the bushes. We would then wait for the players to come over the brow of the hill, suppressing our giggles as they searched for the balls. After a few minutes of cursing their luck they would drop new balls and go about their game. This wasn’t stealing. It was wealth re-distribution.

Our other money maker was to wade into the water hazards, usually at night, feeling for golf balls in the silt. Water damaged balls were less valuable than pristine ones, but if you got the timing right you could come away with dozens of them.

I think these early experiences of class, wealth and difference and what I learned from them really gave me a sense of injustice, of us and them, of othering. It was a dynamic that I had experienced for myself for the best part of 20 years and it is dynamic that is still easily triggered in me. I am not equating it with other forms of injustice and oppression, and I am not saying that I am not privileged, because I am. I am just reflecting on why THIS work feels so important, so personal and so challenging.

At the root of much of our work in leadership and organisational development are the psycho-dynamics of othering. For me this means using differences, almost any differences as a reason to see people as different and then to use this difference as a way of blaming and rejecting. Instead of seeing our common humanity we see often superficial differences and use that as a mechanism for distancing ourselves, defining ourselves. I realise now that I had become an expert in this by the time I was 5. I was sensitised to class based differences and had become an expert. A large part of my journey into the world of inclusion must be to recognise and come to terms with my own social conditioning.

Othering is such a powerful psychological force. A means for the ego to defend itself and to justify itself. A way of defining and claiming its existence. And a way of building some connections while sabotaging others. A fundamental denial of the wholeness, the oneness of all living creatures.

This takes us into the realms of the spiritual and the existential. Back to the babbling stream of the soul. And leadership and organisational development territory where apparently ‘there be dragons’.

Progress School

Mike Chitty · January 20, 2020 · Leave a Comment

I have been running Progress School for more than 10 years now. It is a format for group or team coaching that helps to build a community of people who help each other to make progress, using a tried and tested coaching process.

It usually runs once a month for two hours. I often run two or three sessions in a day at different times to increase accessibility. It is not a course where you have to attend every session. Participants drop in when they want and when they can. Missing a session or two is not a problem.

In Leeds I provide Progress School in partnership with some great venues on a “pay as you can and free is fine” basis so that people can access free or affordable coaching support.

Elsewhere I offer Progress School as a service to employers or communities who are looking for affordable, high quality and effective coaching support.

If you would like to know more about Progress School, especially if you might want to attend or commission it for your community or organisation please do get in touch using the form below.

You can check dates and book a place here and join our list to have new dates land in your inbox.

Penny Andrews – Journalist, writer, performer

Nick Morgan – CEO Chapeltown Citizens Advice

Turn That Engagement Around…

Mike Chitty · January 19, 2020 · Leave a Comment

We spend so much time and money trying to engage the community in developing our strategies and services. Striving for inclusion and representation. To ensure that all the voices are heard.

But what if we spent some of our time and money on joining the communities in the things that they are already engaged with? Their projects? Their agendas?

I think we may slowly develop different relationships based on a very different power dynamic. I think we might build trust and understanding.

We may even get to the point where they ask us about our priorities and how they might be able to inform them, shape them and put them in to practice.

Or, to explain with honesty and respect why these priorities are not their priorities.

To those who would engage us…

Mike Chitty · January 19, 2020 · Leave a Comment

We are already engaged.

We may not be engaged with you, or in what you think we should be engaged with, but none the less we ARE engaged.

The things that we are engaged with offer us what we are looking for, perhaps consciously, perhaps not. Our chosen ‘engagements’ give us some combination of love, power and money.

There is a fourth thing that some of us get from our preferred engagement, and that is freedom from pain. Freedom from the pain of hope denied. Freedom from the pain of optimism dashed. Freedom from the humiliation of yet another ‘failure’. This pursuit of freedom from pain is what you label ‘apathy’.

And freedom from endless meetings with well paid professionals that seem to change little apart from putting a tick in the box marked ‘engagement’ or ‘co-creation’.

We may choose to engage with you, and your agendas, if you offer us what we want. Unless we see possibilities for this our engagement with you, it is likely to be short lived and will change nothing. It might be enough for you to tick the box called ‘community engagement’, but little more.  Love and fun might attract us for a while, but it is making us powerful that keeps us engaged.

Many of us who you find ‘hard to reach’ or ‘difficult to engage’ have ‘been engaged’ with people like you before. We have been sold false hope and have suffered the pain of having that hope dashed when you let us down, or when you run out of funding. Your reputations go before you. Sometimes even your promise of cash can’t persuade us to engage…we know that there is no such thing as a free lunch.

You might pay us to move our muscles, or answer your questions, but you cannot buy our hearts and minds.

If you want to encourage us to change what we engage with, then you need to understand us, understand what we are looking for, and understand where our engagement is likely to take us. It is this ‘where it leads’ that is often the hardest part of the story for us to explore. Some of us have learned to live for today and let tomorrow take care of itself. But, if you can really offer us something that provides us with a genuine shot at a better future….

Often your approach appears to us to stand on the premise that you have the right to engage us in what you believe to be good for us. You impose your sensibilities and priorities. Or you impose the policy objectives of those who pay your wages. You force us into a parent child relationship.

Imagine that a powerful outsider came and tried to persuade you to live your life differently. To give up some of the things that you enjoy. To ‘persuade’ you to work on a project of their design.  How would you respond? With enthusiastic compliance?

Perhaps instead of seeking to engage ‘us’ in your decision-making processes, or in co-creating your services, or in spending your budgets, you should instead seek to engage yourselves in our agendas, our decisions, our opportunities. You should put us as individuals and communities at the heart of your endeavours.

Before you seek to engage us in your agendas, perhaps you ought to spend a bit of time trying to engage yourselves in ours? Not by pushing your way in with your authority and your money.

But by winning an invitation. By being ‘helpful’.

So, the next time you sit down to write your engagement strategy, just think about what you might need to be like for us to invite you in.

Inward Investment – friend or foe?

Mike Chitty · January 12, 2020 · Leave a Comment

Inward investment – the short cut to a prosperous and fair city where all of our communities can flourish?

But, what exactly is it?

It is the process where an investor believes that this is the best place to put their money to get a secure and sufficient return.  They may invest by setting up a factory or, more likely these days, an office or call centre.  And most cities employ specialist teams to attract inward investment – to present the best case for their city or region as an investment proposition.

But it can go further than this.

We may be able to offer specific incentives to investors to bring their money and their jobs to our city.  We may provide them with low or no-cost infrastructure, or other benefits such as an enterprise zone where they may enjoy high speed broadband, simplified planning requirements  and reduced business rates.

So inward investment becomes a highly competitive, and sometimes very expensive process to get those scarce investors to being their money to our city.  Inward investment teams are under pressure to deliver, and the dynamic gets interesting as sassy ‘investors’ play country off against country, region against region, city against city and even neighbourhood against neighbourhood.  But just look at the prize for the winners.  They get ‘investment‘ and even better ‘jobs‘.

But, we must remember the investment comes because there is an expectation of a return.  And it has to be a good return.  The net flow of cash over time will be out of the local economy and into the pocket of the inward investor and their shareholders.

But, inward investment brings many gifts…

Inward Investment brings Wealth to the City

This of course is true.  But it does little to distribute wealth.  It concentrates it with the lucky few.  Inequalities of wealth and health are, in my opinion, increased by inward investment rather than decreased.  It drives social stratification and is unlikely to be a great policy for a city that wants all its communities to thrive.

Inward Investment Brings Jobs to the City

This too is true.  But usually the jobs that go to local people are largely low skill, low wage. Often inward investment can increase local unemployment rather than decrease it as investment tends to create relatively few jobs and automates as much as possible.  Let’s face it if employment costs are a large part of your business and you require large volumes of low skill workers then you are not going to be looking at the UK.  And if you do create high wage, high skills jobs what are the chances of local people being able to take them up?  It is likely that these jobs will go to incomers too.

Inward Investment Builds Houses

Very true.  Inward investors may take over a problem community – demolish or refurbish it and turn it into an aspirational address.  House prices are driven up and often beyond the reach of many local people.

Inward Investment Creates Dependency

We become a blue collar community reliant on employers and investors.  They become a powerful influence on the politics, economics and education in our communities as they demand more and more ’employability’, better and better conditions for business.  We end up with much time and energy being put into retaining our 100 largest employers and continually tipping the playing field in favour of ‘business’…. Becoming a dependent client class I believe has negative impacts on the wellbeing of community and acts as a significant barrier to the development of innate potential as we are shaped to meet the demands of employers.

Loss of Local Control

Not only are we dependent on the presence of inward investors in our communities but we cede control to them.  They manage their investments on the ground and if they choose to create redundancies in our communities there is precious little we can do about it.

Inward Investment is Fickle

The mobility of much modern business means that inward investors can go almost as easily as they come.  You might have to have very deep pockets to retain them in the face of all that competition for their ‘jobs’.

Inward Investment can Undermine Local Business

By competing for talent and skills and by driving up land values and costs beyond the reach of local independents.

It Plays a Zero Sum Game

If an inward investor moves from one part of the county to another there is no net gain in jobs.

Put More Strain on Local Services

Schools, hospitals, roads and other infrastructure may all face increasing demand as a result of inward investment. These costs are seldom met by the inward investor but are funded from other budgets.  Meanwhile in the community that the investor has just left services may lose viability and be forced to close.

It is Resource Hungry

Playing the inward investment game is a high stakes, high cost business. Renting a yacht at MIPIM and taking a high powered delegation there does not come cheap.  But that is just the surface.  Someone has to pay for the business rate subsidies and the infrastructure demanded.  And every pound spent on helping an inward investor to realise a profit is a pound that is not spent elsewhere in supporting the local community and its economy.

But I am not Against Inward Investment…

It has a role to play in bringing ideas, innovation and fresh blood to our city.  What I am against is a political and business narrative that says it is really the only game in town, and one that says it is the only strategy worthy of real investment.   Instead of economic hunting perhaps we need to look at nurturing the potential our own communities a little more, and recognising that there is much more to creating sustainable and fulfilling lives than the ever increasing growth of GDP and a touching faith in the trickle down fairy.

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Mike Chitty

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