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Mike Chitty

Helping realise development since 1986

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Reflections on Leadership Development in Primary Care…

Mike Chitty · November 13, 2019 · Leave a Comment

For the last decade or so I have been working mainly on leadership development in the NHS.

Much of that work has been done in NHS Trusts and organisations like NHS England, and Clinical Commissioning Groups.  Recently I have been working more with GPs, GP Federations, Primary Care Networks and other community health and development workers.

Working in secondary care

  • Primary care and care in the community are sometimes looked down upon. They are treated, by some, as a ‘second class’ part of the health service. It’s not ‘proper nursing/doctoring’ unless it is in a hospital, apparently. This is occasionally stated explicitly. But more usually it is implicit in what gets discussed, invested in and shown on the TV.
  • The way that secondary and acute care attract the lions share of investment. Even when that runs counter to national strategy which is to strengthen prevention and care closer to home.  This is particularly clear at the moment as politicians are queuing up to promise us new hospitals!
  • When I work in secondary care I get to work with perhaps a director of  Workforce and Transformation or Strategy.  Often a Chief Operating Officer as well and other executive and non executive directors. There is a board and a sub-committee structure looking after issues like quality, finance and workforce.  There will usually be an Organisation Development Team. Sometimes a training and development team. Often there will be a Leadership Development specialist or two.
  • And there may even be some budgets available.

Working in primary care

Contrast this when working in primary care at general practice level.

  • There is often precious little specialist experience in leadership development or organisational development and even less resource.  
  • Instead there are partners, GPs and other health professionals and practice managers trying to run a sustainable business providing excellent health care in a challenging clinical and financial environment. At the same time they are trying to find a pattern of working that is financially and psychologically sustainable.
  • And the financial vulnerability, the precariousness, of small or medium sized business often shows up.
  • The idea of Leadership Development often seems like a luxury rather than a necessity.

No wonder the workforce data in primary care is so shaky.  And while politicians promise thousands of new doctors and shiny kit the challenge lies in retaining the current workforce.  This is a leadership challenge. Helping them to find pride and joy in their work. To believe that it offers them a rewarding future.

For 30 years I have been married to Anne. In that time she was a nurse, midwife, health visitor and infant mental health specialist.  She told me about her work, often with partner agencies to keep families together and getting by. This too is the work of the NHS and it’s partners. This IS integrated care.  Care in the home and the community focussing on people in their life context – not just in a hospital bed or waiting room.

I am excited to work with the GenX GP network in Leeds.  It gives us a chance to find hope, pride, sustainability and joy in this very beautiful part of the NHS.

Close to people and their communities.

Increasing access to and effectiveness of leadership development here will help to realise the aspirations of the NHS constitution.

Testimonial – Dan Wadsworth

Mike Chitty · August 21, 2019 ·

Transformation Manager at TeleTracking International

Co-founder of 15 seconds, 30 minutes; award winning social movement as part of the NHS Improvement Sir Peter Carr Award 2017

From co-winning the Sir Peter Award to watching out for the next twitter question, Mike has been and continues to be someone who helps me think in a completely different way to my natural thought process, and be inspirational at the same time.

Being part of a winning group of 10 we had the opportunity for some coaching with Mike to develop how each pair would launch their improvement projects, learn from each other and explore methodologies to support us along the way. I’ll always remember the opening session where we did a ‘check in’ but Mike explained, just say your part as the spirit moves, when it feels right….I knew from then it was going to be something a little different. Mike coached us through various questions which made us think differently about what we wanted to do. The methodologies that Mike talked us through have stuck with me to this day and have helped me implement change in a way I never thought previously possible.

Coaching a group of 10 people, I can only imagine, must have its difficulties. Yet Mike was able to draw on the characteristics within the group to ensure we all got something we could take away and use in real life. Mike shared with us his learning around the human factors of change, in particular; habits, behaviours and values which helped us think not only about ourselves but also about how people react to change.

Mike has a wealth of knowledge and is a wonderful coach who makes you feel safe, comfortable and confident all at the same time!

Highly recommend a session with Mike, be it 1 or 12 its certainly something you wont forget, it’ll last a lifetime.

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